1. General Donation Policy

All donations and contributions made via our website, payment gateways, or direct bank transfers are final and non-refundable. Once a transaction is successfully completed, it cannot be cancelled or refunded under normal circumstances. We urge donors to review their contribution amounts carefully.

2. Exceptions for Technical or Erroneous Transactions

Refunds are evaluated exclusively under exceptional circumstances:

Double Deduction / Technical Glitch: If an account is debited multiple times or an incorrect amount is charged due to a payment gateway failure.

Fraudulent Use: If a transaction is proven to have been executed fraudulently using compromised credentials without the owner's consent.

Claim Procedure:

Requests must be submitted via email within 7 days of the transaction, accompanied by valid transaction proof (Receipt/Transaction ID/Bank statement).

Verified refunds will be processed through the original payment method within 10–15 working days, subject to payment gateway processing fee deductions.

3. Tax Exemption Receipts (80G / 12A) and Corrections

Valid tax exemption documentation/receipts will be generated upon successful realization of funds.

If a donor notices any discrepancy in their name, address, or PAN details on the receipt, they must notify us within 15 days for a revised receipt to be issued. Discrepancies in user-submitted details do not qualify a transaction for a monetary refund.

4. Policy Updates

Bludoor Foundation reserves the right to amend this Refund and Cancellation Policy at any time as required by institutional policies or legal updates.

5. Contact Us

For any queries or assistance regarding refunds or transactions, please contact: info@bludoorfoundation.org